🏠 Accommodation Terms
- Check-in: 2:00 PM onwards
- Check-out: 12:00 PM (strictly enforced)
- Maximum occupancy: 2 guests per shepherd hut
- No smoking: Smoking is prohibited inside all accommodation
- Pets: Pets are not allowed on site as this is a working farm
- Parking: Free parking available on-site
🎣 Fishing Rules
- Permits included: Fishing permits included for all guests
- Catch & release: All fishing is catch and release only
- Night fishing: Available exclusively for accommodation guests
- Supervision: Children under 16 must be supervised at all times
💰 Payment Terms
- Deposit: 50% deposit required to secure booking
- Balance: Remaining balance due on arrival
- Payment methods: Cash, card, or bank transfer accepted
- Currency: All prices in British Pounds (GBP)
- Additional costs: Any damages will be charged separately
❌ Cancellation & Refund Policy
How to Cancel:
📞 Phone Only: Cancellations must be made by telephone only. Please call us on 07729 009031 during business hours.
Refund Schedule:
- More than 3 days before arrival: Full refund of all payments
- Less than 3 days before arrival: No refund available
- No-show: No refund available
Special Circumstances:
- Weather: No refunds for adverse weather conditions
- Medical emergencies: Considered on a case-by-case basis with documentation
- Force majeure: Refunds available for events beyond our control
⚠️ Important: Online cancellations are not accepted. You must speak to a member of our team to process any cancellation.
Contact: 07729 009031
(Mon-Sat 9AM-5PM)
📋 General Conditions
- Liability: Guests stay at their own risk
- Insurance: We recommend travel insurance for your stay
- Property: You are responsible for any damage to property
- Behavior: We reserve the right to terminate stays for inappropriate behavior
- Privacy: Please respect other guests and maintain quiet hours
- Facilities: Shared facilities must be left clean and tidy
- Complaints: Any issues should be reported to management immediately
By making this booking, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
