Privacy Policy

1. Introduction

Lake Lodge Fisheries ("we", "our", or "us") operates lakelodgefisheries.co.uk (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and complying with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect and process the following types of information:

• Account Information: When you create an account, we collect your email address, username, and password (encrypted).
• Usage Data: Information about how you use our website, including pages visited and time spent on the site.
• Location Data: Approximate location data when you interact with our embedded maps (provided by Google Maps).
• Technical Data: IP address, browser type, device information, and operating system.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our Service
• To authenticate users and manage user accounts
• To display interactive maps and location-based features
• To improve our website functionality and user experience
• To detect and prevent fraud or security issues
• To comply with legal obligations

4. Cookies and Tracking Technologies

We use essential cookies only, which are necessary for the website to function properly. These include:

• Authentication Cookies: To keep you logged in during your session
• Functionality Cookies: To remember your preferences and settings
• Google Maps Cookies: Set by Google Maps when you interact with embedded maps

We do not use analytics, advertising, or non-essential tracking cookies. You can manage your cookie preferences through your browser settings.

5. Third-Party Services

Our website uses the following third-party services:

• Google Maps: For displaying interactive maps. Google's privacy policy applies to this service.

6. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or acquisition

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Your Rights (UK GDPR)

Under UK data protection law, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the information below.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required by law. Account data is retained until you request account deletion.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Complaints

If you have concerns about how we handle your personal data, you can lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.